What should a PSO do if unsure whether a situation should be documented on a report?

If a PSO is unsure whether a situation should be documented on a report, contacting a supervisor is the most appropriate action. This is important because supervisors often have more experience and a broader understanding of the protocols concerning documentation. They can provide definitive guidance on the situation in question and help determine whether it meets the criteria for documentation based on policy or past experiences.

Waiting until the end of the shift to discuss the matter can lead to important details being forgotten or misinterpreted, potentially impacting the accuracy of the report. While discussing the situation with another guard may provide some clarity, it does not guarantee that the information will be interpreted correctly according to organizational policies. Reporting only if it is deemed a crime can also lead to oversight of events that, while not criminal, may still require documentation for legal, procedural, or safety reasons.